SHIPPING POLICY
The estimated time of arrival (ETA) depends on multiple factors, including the destination address, the shipping method you’ve chosen, if is a machine or spare part, and how quickly we can assemble and prepare your items for shipment. The ETA should be processing time plus shipping time.
GENERAL SHIPPING INFORMATION
We do our very best to get your order shipped to you as quickly as possible. Items that are in stock in our warehouse are usually shipped within 72 hours for spare parts and 120 hours for Machines. Items shipped from the manufacturer generally take longer depending on the manufacturer and their policies. In all cases, you will receive a confirmation e-mail with a tracking number as soon as your order ships
Times for delivery listed below are provided as a guideline only. Actual delivery times may vary based on location. The guideline takes into consideration the processing of your order, verification, packaging, preparation, and picks up. We do our best to get your order to you as fast as possible but can not guarantee delivery times.
Some items within the same order may ship in separate packages and therefore may show a different status and/or shipping method. From the time you receive your shipping confirmation email, please allow 24-120 hours for your order status information to be available by calling our C.A warehouse fulfillment distribution center.
DELIVERY (US)
The time frame of an order delivery is divided into four parts: Processing time: 5-7 days.
Spare Parts Shipping Time:
| Priority Shipping: | 7-10 natural days (Average)no available for all products |
|---|---|
| 2 Days Shipping: | 4-7 natural days (Average) no available for all products |
| Pick Up at Store (CA): | 2-5 natural days (Average) previous call to coordinate |
Machines Shipping Time (By R+L Carriers or similar, no online trucking available):
| Standard Shipping (LTL): | 7-25 natural days (Average) call to validate the buyer information |
|---|---|
| Pick Up at Store (CA): | 5-10 natural days (Average)previous call to coordinate |
*Other countries not allowed to buy online.
We are not responsible for late delivery due to inclement weather, holidays, natural disasters, incomplete or wrong addresses, emergencies, or carrier delays. Please keep in mind that holidays do not count as business day and should be considered when calculating shipping times.
Sometimes unexpected delays such as out-of-stock issues may happen, especially during high-demand periods.
In case of any unexpected delays, please always feel free to contact our customer service.
SHIPPING COST:
| Pick Up at Store: | $ 0.00 (FREE) |
|---|---|
| Priority Shipping: | $ 6 to $ 99By USPS (only available for small spare parts) |
| 2-DAYS Shipping: | $ 20 to $ 2,000 By UPS (only available for some small spare parts and laser tubes) |
Standard Shipping LTL for machines: $ 250 to $ 6,000 By R+L Carriers or similar (Rates will be calculated automatically according to the dimensions, weight, zip code, and delivery place facilities)